Yes! We love creating custom pieces. Just reach out via our contact form or email us atleescreativehome@outlook.comwith your idea.

You can either message us through the website chat or email us with your request. We’ll work with you to finalize the design before starting production.

Because our items are made-to-order, we begin production quickly. Please contact us as soon as possible if you need to make a change and we’ll do our best to accommodate.

Yes! Every item is handcrafted with care using high-quality materials and precision laser tools from xTool.

We use a variety of materials including wood, steel, aluminum, acrylic, leather, and more, depending on the product. Each listing includes material details.

Because our products are handmade and often personalized, slight variations may occur. That’s part of what makes each piece unique!

Processing takes5–7 business days, as each item is made-to-order. Shipping typically takes3–5 business days within the U.S.

We don’t currently offer expedited processing, but if you’re on a tight timeline, contact us, we’ll see what we can do!

At this time, we primarily ship within the U.S. If you're outside the U.S., feel free to contact us to discuss options.

We do not accept returns, as our products are handcrafted, personalized, and made-to-order. Please double-check your order details before submitting.

If your item arrives damaged, please contact us within7 days of delivery with photos. If it can’t be replaced, we’ll issue a refund.

In some cases, yes. We may ask you to return the item (at our expense) so we can work with the shipping carrier to improve future deliveries.

You can reach us via the chat on our website or by email at leescreativehome@outlook.com.

We’re always happy to help!

We typically respond within 1–2 business days, often sooner.

Absolutely! We love hearing your ideas and often use customer suggestions to inspire new designs.